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Northern Haida Gwaii Hospital – Closed to walk in traffic.  Please call 250-626-4702 for the clinic or 250-626-4700 for emergencies if possible.

OMVC Haida Health Center - http://www.oldmassettvillagecouncil.com/health-center  or please call 250-626-3911

Pharmasave Masset - Closed to walk in traffic.  Call 1-866-403-7320 between 8:00 am and 6:00 pm Monday to Friday for prescription renewals.  Please have a credit card ready, an address and a phone number where you can be reached.  All medications must be paid for in advance and will be delivered at no cost.

Haida Gwaii Co-op - Groceries - Open daily 9:00 am to 6:00 pm.  Hardware - Monday to Saturday 8:00 am to 5:00 pm.

Causeway – Open 7:00 am – 11:00 pm 7 days a week.  Delivery service is available Wednesday to Sunday from 5:00 pm to 9:00 pm for a fee of $10.00.  Free delivery for those over 65, free delivery for rural Haida Gwaii between Masset and Queen Charlotte on Wednesdays.  Call 250-626-5427 to inquire.   Causeway offers a hand sanitizing station and the seating area is now closed.              

Masset Grocery - Open 8:00 am – 7:00 pm Monday – Saturday, closed Sunday.  Call 250-626-3666.

Greater Masset Food Bank – The Greater Masset Food Bank provides access to healthy food for community members in Masset, Old Masset and Port Clements without judgment or prejudice.  Please call 250-626-7517.

Mile 0 – Eat in Monday to Friday 11:30 am to 8:30 pm. Pick anytime or Delivery on Fridays from 4:00 pm to 7:00 pm. Off-sales Saturday and Sunday from 1:00 pm – 7:00 pm. Please call 250-626-3210.

Canada Post – Open Monday – Friday 10:00 am – 4:00 pm, Saturday 1:00 pm to 4:00 pm.  250-626-5155.

ICBC Insurance – Please call 250-626-3711.

Northern Savings Credit Union – Closed to walk in traffic.  Please call 250-626-5231.

BC Liquor – Open Monday – Thursday, Saturday 11:00 am – 6:00 pm, Friday 11:00 am – 7:00 pm.

Service Canada is ready to help. Our priority is the health and safety of all Canadians, while maintaining service to the public.

In response to COVID-19, all in person Service Canada Centres are closed until further notice.  In the meantime, you can  access our programs and services online http://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada/programs.html .  For additional support, please fill out the service request form  http://sr-ds.powerappsportals.com/caseintakeen/.  If you are applying for the Canada Emergency Response Benefit (CERB)  http://www.canada.ca/en/services/benefits/ei/cerb-application.html and you require additional support, you can reach an agent at 1-833-699-0299.

Read the full Service Canada notice http://www.canada.ca/en/employment-social-development/corporate/notices/coronavirus.html

Masset Transfer Station – Open regular hours – Wednesday 1:00 pm to 5:00 pm and Saturday 11:00 am to 3:00 pm.  Call 1-888-557-9339 or email iswac@qcislands.net

Port Clements Landfill - Hours are Tuesday to Saturday 9 am to 3 pm.  Accepting pre-sorted paper and plastic recycling only until further notice.  Please follow directional signs, limit of 2 people at a time

Vancouver Island Regional Library - Residents in Masset who don’t currently have a library card can sign-up online and within 24 hours (currently if requested Sunday through Thursday) will have access to digital resources.


For COVID-19 Symptoms and Healthcare - Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus.
HealthLink BC - 811 (Deaf or Hard of Hearing 711)


For Emotional & Mental Health



If You are Experiencing Suicidal Thoughts

Please call 1-800-784-2433


For Seniors in Need of Assistance

Call 211


The First Nations Health Authority is working with provincial and federal partners to actively monitor and respond to the COVID-19 pandemic. The link below is a COVID-19 web portal to help BC First Nations people and their health care providers and community leaders to get the information they need to keep themselves and others safe.


Haida Gwaii Recreation has ideas and programs designed to help you stay healthy and active during this time.


B.C. Emergency Benefit for Workers

Apply now for the B.C. Emergency Benefit for Workers, a tax-free, one time $1,000 payment for B.C. residents whose ability to work has been affected due to COVID-19.


BC Business COVID-19 Support Service 1-833-254-4357


BC Housing Rental Supplement



BC Hydro 



WorkSafe BC for Workers with Concerns on Exposure

1-888-621-4233 8:00 am to 4:30 pm Monday to Friday